Decagon AI Agent Platform
PlatformDecagonactive
Enterprise platform for building, deploying, and managing conversational customer-experience agents across digital and voice channels.
- Jun 18, 2024
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Products
| Name | Type | Category | Launched | Latest release | Status |
|---|---|---|---|---|---|
| Duet Autopilot | Product | Agent Optimization | Jun 2026 | Decagon launches Duet Autopilot | active |
| Agent Workbench | Product | Agent Development | Mar 2026 | Decagon launches Agent Workbench | active |
| Proactive Agents | Product | AI Agents | Mar 2026 | Decagon launches Proactive Agents | active |
| Decagon Duet | Product | Agent Optimization | Mar 2026 | — | active |
| Agent Operating Procedures | Product | Agent Orchestration | Apr 2025 | Decagon introduces Agent Operating Procedures | active |
| Decagon Voice | Product | Voice AI | — | — | active |
Releases
Jun 18, 2024Decagon emerges from stealthProduct launch
Decagon publicly launched its generative-AI customer-support platform for enterprises.

