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AIMarketCap

Amazon Q in Connect

Product
Amazonactive

Generative-AI assistant for contact-center agents using enterprise knowledge and real-time conversations.

Launched
Nov 28, 2023
Models
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Modality
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Open source
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API available
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Releases
1

Releases

1
Nov 28, 2023Amazon Q in Connect preview announcedAmazon Q in Connect

AWS announced real-time generative-AI assistance for contact-center agents.