Decagon
Enterprise AI customer-experience company building conversational agents and an agent operating platform for support, voice, and proactive customer engagement.
October 20261
Oct 2, 2026Decagon becomes OpenAI B2B marketplace launch partnerPartnership
Decagon became a launch partner for OpenAI's B2B marketplace, enabling eligible enterprise customers to procure Decagon through existing commitments.
June 20261
Jun 9, 2026Decagon launches Duet AutopilotProduct launch
Decagon introduced Duet Autopilot and DuetBench for self-improving conversational agents governed by human review.
March 20262
Mar 9, 2026Decagon launches Agent WorkbenchProduct launch
Decagon launched Agent Workbench, an AI assistant for identifying and resolving agent issues.
Mar 9, 2026Decagon launches Proactive AgentsProduct launch
Decagon launched Proactive Agents with persistent user memory and outbound voice capabilities.
January 20262
Jan 27, 2026Decagon reports more than 100 new enterprise customersUser count
Decagon said more than 100 new global enterprise customers joined during its fiscal year.
Jan 27, 2026Decagon Series DFunding round
Decagon raised a $250 million Series D led by Coatue Management and Index Ventures.
June 20251
Jun 22, 2025Decagon Series CFunding round
Decagon raised a $131 million Series C co-led by Accel and Andreessen Horowitz.
April 20251
Apr 8, 2025Decagon introduces Agent Operating ProceduresProduct launch
Decagon introduced AOPs, natural-language instructions that combine flexible AI behavior with structured execution logic.
October 20241
Oct 15, 2024Decagon Series BFunding round
Decagon raised a $65 million Series B led by Bain Capital Ventures, bringing total funding to $100 million.
June 20243
Jun 18, 2024Decagon emerges from stealthProduct launch
Decagon publicly launched its generative-AI customer-support platform for enterprises.
Jun 18, 2024Decagon Series AFunding round
Decagon raised a $30 million Series A led by Accel.
Jun 18, 2024Decagon seed roundFunding round
Decagon disclosed a $5 million seed round led by Andreessen Horowitz as it emerged from stealth.
* Market cap / valuation. Company values are AI-attributed: the latest market cap or valuation × the share attributed to AI (100% for pure AI companies). Methodology