Listen Labs
AI-first customer research platform that recruits participants, conducts conversational interviews, analyzes responses, and maintains continuous customer intelligence.
Key stats
- $96M
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- 9
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- 0
- 7
- Sep 29, 2026
- Products
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- 30M pre-qualified participants
Recent releases
Sep 29, 2026Salesforce acquires Listen LabsAcquisition
Listen Labs announced it was joining Salesforce AI Labs; its founders and team would continue building the product inside Salesforce.
Sep 23, 2026Listen introduces Gabor-Granger price testsProduct launch
Listen launched conversational Gabor-Granger pricing tests to measure willingness to pay.
Aug 11, 2026Listen introduces Pulse conversational trackerProduct launch
Listen launched Pulse for continuously tracking how audience attitudes and perceptions evolve.
Jul 13, 2026Listen introduces MaxDiffProduct launch
Listen added conversational MaxDiff testing for prioritizing concepts, messages, and product options.
Apr 22, 2026Listen introduces Research LibraryProduct launch
Listen launched Research Library as a searchable cross-study repository for customer interviews and findings.
Feb 12, 2026Listen introduces Research AgentProduct launch
Listen introduced Research Agent to plan studies, synthesize interviews, and answer research questions from customer evidence.
Jan 14, 2026Listen provides access to 30 million research participantsUser count
Listen reported a panel of more than 30 million pre-qualified participants across demographics and geographies.
Jan 14, 2026Listen completes more than one million AI interviewsUser count
Nine months after launch, Listen reported interviewing more than one million people for hundreds of enterprise customers.
Upcoming
Nothing scheduled.
Models
| Model | Released | Open source | ||||||
|---|---|---|---|---|---|---|---|---|
| No models recorded. | ||||||||
Platforms & products
| Name | Type | Category | Launched | Status |
|---|---|---|---|---|
| Listen Gabor-Granger Price Tests | Product | — | Sep 2026 | active |
| Listen Pulse | Product | — | Aug 2026 | active |
| Listen MaxDiff | Product | — | Jul 2026 | active |
| Listen Research Library | Product | — | Apr 2026 | active |
| Listen Research Agent | Product | — | Feb 2026 | active |
| Listen AI Interviewer | Product | — | Apr 2025 | active |
| Listen Research Platform | Platform | Customer Research Platform | Apr 2025 | active |
Sources
- Sep 29, 2026 · Salesforce acquires Listen LabsListen Labs
- Sep 23, 2026 · Listen introduces Gabor-Granger price testsListen Labs
- Aug 11, 2026 · Listen introduces Pulse conversational trackerListen Labs
- Jul 13, 2026 · Listen introduces MaxDiffListen Labs
- Apr 22, 2026 · Listen introduces Research LibraryListen Labs
- Feb 12, 2026 · Listen introduces Research AgentListen Labs
- Jan 14, 2026 · Listen provides access to 30 million research participantsListen Labs / PR Newswire
- Jan 14, 2026 · Listen completes more than one million AI interviewsListen Labs
- Jan 14, 2026 · Listen raises $69 million Series BListen Labs / PR Newswire
- Apr 23, 2025 · Listen launches AI-led customer research platformFortune
- Apr 23, 2025 · Listen launches AI InterviewerFortune
- Apr 23, 2025 · Listen discloses $27 million across seed and Series AFortune
* Market cap / valuation. Company values are AI-attributed: the latest market cap or valuation × the share attributed to AI (100% for pure AI companies). Methodology