Listen Labs
AI-first customer research platform that recruits participants, conducts conversational interviews, analyzes responses, and maintains continuous customer intelligence.
September 20262
Sep 29, 2026Salesforce acquires Listen LabsAcquisition
Listen Labs announced it was joining Salesforce AI Labs; its founders and team would continue building the product inside Salesforce.
Sep 23, 2026Listen introduces Gabor-Granger price testsProduct launch
Listen launched conversational Gabor-Granger pricing tests to measure willingness to pay.
August 20261
Aug 11, 2026Listen introduces Pulse conversational trackerProduct launch
Listen launched Pulse for continuously tracking how audience attitudes and perceptions evolve.
July 20261
Jul 13, 2026Listen introduces MaxDiffProduct launch
Listen added conversational MaxDiff testing for prioritizing concepts, messages, and product options.
April 20261
Apr 22, 2026Listen introduces Research LibraryProduct launch
Listen launched Research Library as a searchable cross-study repository for customer interviews and findings.
February 20261
Feb 12, 2026Listen introduces Research AgentProduct launch
Listen introduced Research Agent to plan studies, synthesize interviews, and answer research questions from customer evidence.
January 20263
Jan 14, 2026Listen provides access to 30 million research participantsUser count
Listen reported a panel of more than 30 million pre-qualified participants across demographics and geographies.
Jan 14, 2026Listen completes more than one million AI interviewsUser count
Nine months after launch, Listen reported interviewing more than one million people for hundreds of enterprise customers.
Jan 14, 2026Listen raises $69 million Series BFunding round
Listen raised a $69 million Series B led by Ribbit Capital, bringing total equity funding to $100 million.
April 20253
Apr 23, 2025Listen launches AI-led customer research platformProduct launch
Listen publicly launched its AI-first research platform for recruiting participants, conducting voice interviews, and analyzing results within hours.
Apr 23, 2025Listen launches AI InterviewerProduct launch
Listen introduced an adaptive AI interviewer capable of running thousands of qualitative voice and video interviews in parallel.
Apr 23, 2025Listen discloses $27 million across seed and Series AFunding round
Listen disclosed $27 million raised across seed and Series A rounds led by Sequoia Capital, with participation from Conviction and Pear VC.
* Market cap / valuation. Company values are AI-attributed: the latest market cap or valuation × the share attributed to AI (100% for pure AI companies). Methodology